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Information on shipping

The shipping costs are clearly communicated to you in the shopping cart system and on the order page. The prices listed on the product pages do not include VAT. There are no shipping costs for digital content (e-books, software, etc.). Should customs fees apply (e.g. for deliveries to Switzerland), the customer bears this completely alone.

Deliveries to almost all countries – Almost worldwide shipping

We deliver to almost all countries worldwide. However, we reserve the right not to accept orders (see General Terms and ASobs). In this case, we will refund the full purchase price.

We ship with DPD, the Austrian POST or alternative shipping service providers. The shipment is insured and you will receive a shipment number by email.

A small selection of our shipping countries: AT-Austria, BE-Belgium, BG-Bulgaria, CZ-Czech Republic, DE-Germany, DK-Daenemark, EE-Estonia, ES-Spain, FI-Finland, FR-France, GB-Great Britain, HR-Croatia, HU-Hungary, IE-Ireland, IT-Italy, LT-Lithuania, LU-Luxembourg, LV-Latvia, NL-Netherlands, PL-Poland, PT-Portugal, RO-Romania, SE-Sweden, SI-Slovenia, SK-Slovakia, CH-Switzerland, IS-Iceland, LI-Liechtenstein, NO-Norway, Africa,

Fair shipping costs

For which many countries:

Free shipping from 500 Euro
order value!
Excluded are oxygen bottles. These must be shipped as “dangerous goods” and will be charged separately.

Small cost lump sum of 0-200 Euro order value
If the shopping cart amounts to less than 200 euros, we charge a flat-rate lump sum.

Shipping costs between 201-499 Euro order value
Shipping costs are displayed and calculated exactly at the cash register.

Island surcharges
If you live on an island, we charge 15 Euro island surcharge. This surcharge will be automatically added to the shipping costs as soon as you have specified your postcode at the cash register.

You can see the exact shipping costs at the cash register.